Refund Policy

At Ragakosh, we want you to be satisfied with your premium subscription. This Refund Policy outlines the conditions under which refunds are provided.

1. Eligibility for Refund

Our refund policy varies based on your subscription term:

• Monthly Subscription: You are eligible for a full refund if you request it within 7 calendar days of your initial purchase.
• Yearly Subscription: You are eligible for a full refund if you request it within 14 calendar days of your initial purchase.

Important Conditions:

• This refund policy is applicable only to your first purchase of a premium subscription. Subsequent renewals or re-purchases are not eligible for a refund.
• Your refund will be void and not processed if we find that you have violated our Terms and Conditions, specifically if you have used scripts or other unauthorized methods to scrape or fetch content from our service.
• There are no partial refunds for any subscription period. Refunds will only be issued for the full amount if eligible within the stated timeframe.

2. How to Request a Refund

To request a refund, please send an email to [email protected] within the eligible refund period (7 days for monthly, 14 days for yearly) from the email address associated with your Ragakosh account and purchase.

Please include the following information in your email:

• Your Ragakosh account email address.
• The date of your premium subscription purchase.
• A brief reason for your refund request (optional, but helpful for us to improve).

3. Refund Processing

Once your refund request is received and approved, we will process it as quickly as possible. Refunds will be issued back to your original payment method used for the purchase.

Please allow up to 14 business days for the refund to appear on your statement, depending on your bank or payment provider.

4. Effect of Refund

Upon successful processing of your refund, your Ragakosh account will be immediately downgraded from the premium plan to the free plan. You will no longer have access to premium features.

5. Contact Us

If you have any questions about our Refund Policy, please contact us at:

[email protected]